General Terms and Conditions
ABB AG
Robotics Schulungszentrum Friedberg
Postanschrift:
Postfach 10 03 51
68128 Mannheim
68128 Mannheim
Besuchsanschrift:
Robotics Training Center
Grüner Weg 6
61169 Friedberg, Deutschland
Telefon: +49 (0) 60 31 85-233
Telefax: +49 (0) 60 31 85-422
E-Mail: roboterservice.schulung@de.abb.com
1 General information
1.1 "Customer" is the entrepreneur in whose name the registration for a seminar is made.
1.1.1 "Provider" is ABB AG.
1.1.2 "Participant" is the natural person who is registered for or attends the seminar.
1.3 Insofar as these terms and conditions provide for obligations of the participant, the customer on whose behalf the participant participates/is to participate shall be fully responsible for fulfilment.
1.4 The participant must have specialist electrical engineering training for the electrical maintenance course and, in accordance with the requirements for certain courses in individual cases.
1.5 Participants in mechanics courses or combined operating / mechanics courses must bring their own safety clothing (safety shoes and work clothes).
1.6 The customer is aware that without the prerequisites specified in the seminar program, the learning objective of a seminar is difficult or impossible to achieve. The customer will therefore ensure that the participant named by him fulfils these requirements.
1.7 If a course participant significantly impedes progress for the above reasons, Provider reserves the right to exclude the participant from the course out of consideration for other course participants.
1.8 For courses which require "PC knowledge" as a prerequisite, the following requirements are made of the course participants: Confident use of Windows (using the mouse, using Windows Explorer, creating folders, opening programs, opening context menus, working with the keyboard)
2 Registration for the seminars and course location
2.1 For organisational reasons, the registration and order must be made in writing. This must be specified: First name, surname and full address with telephone and fax number of the participant, full name of the customer's company (if different from the participant), indication of the seminar name and date.
2.2 Unless otherwise stated in the course description and confirmation, the seminars will take place at the training center of
ABB AG
Grüner Weg 6
61169 Friedberg
Germany
ABB AG
Grüner Weg 6
61169 Friedberg
Germany
2.3 Insofar as the parties agree that the training will take place at the customer's premises, the "Course Conditions for Courses at the Customer's premises" shall prevail over these Terms and Conditions.
2.4 With the registration the terms and conditions become part of the contract and are accepted as binding.
3 Data protection
3.1 The customer agrees to the processing of his data, as far as they are within the scope of the purpose of the legal relationship.
4 Training times
4.1 The training times are regulated as follows:
Start on the first day at 10 am.
End of seminar at 4.30 pm / Last course day at 1.30 pm.
Courses over half days end already at 12.30 pm.
In deviation from this, courses at the customer's location, unless otherwise agreed, begin on the first day at 12.30 p.m. and end on the last day at 12.30 p.m.
Unless otherwise agreed, 7h training hours are taught daily, except on the first and last training day.
5 Confirmation
5.1 Provider confirms the receipt of the registration/order (confirmation of receipt) with a confirmation of registration. Registrations will be considered in the order of their receipt.
5.2 Registrations and cancellations are processed exclusively in Friedberg by the Training Department.
6 Seminar prices
6.1 The prices can be taken from the current price list. The prices are net prices and do not include the respectively valid value added tax.
6.2 Provider seminar prices include the costs for the use of the respectively required technical equipment and accompanying material. The scope of services results from the seminar description or, in the case of customer-specific training, from individually agreed arrangements.
6.3 Other costs in connection with the seminar and participation in the seminar (in particular travel and accommodation costs) shall be borne by the participant or customer. No or only temporary participation in a seminar does not entitle to a price reduction.
7 Terms of payment
7.1 The seminar price is payable in full after the seminar has been held and the Provider invoice has been received.
8 Withdrawal
8.1 Withdrawal from a seminar must be made in writing. In the event of withdrawal up to six weeks before the seminar date, the customer shall not incur any further obligations. If a withdrawal takes place in a period up to 14 days before the seminar date, 50% of the seminar price will be charged. If a withdrawal occurs later, the full seminar price will be charged. However, it is possible to name a substitute participant.
9 Cancellation / Postponement
9.1 Provider reserves the right to reschedule or cancel the offered seminar in case of insufficient demand, under-occupancy, cancellation of the instructor, force majeure or other important reasons for which the Provider is not responsible, even after confirmation of registration. The affected participants will be informed immediately and, if possible, alternatives will be offered.
In the event of cancellation or postponement of the seminar for one of the aforementioned reasons, no claims for damages can be made against the Provider.
In the event of cancellation or postponement of the seminar for one of the aforementioned reasons, no claims for damages can be made against the Provider.
10 Exclusion of liability and indemnification
10.1 The information conveyed in the seminar and the information contained in the accompanying materials - including on data carriers handed over - shall be didactically and professionally prepared by the Provider to the best of its knowledge and belief. Provider shall not be liable for any errors in the information within the meaning of sentence 1, nor for any resulting damage, in particular consequential damage.
10.2 Regardless of the above 8.1. claims for damages and reimbursement of expenses of the customer (hereinafter: claims for damages), regardless of the legal basis, especially due to violation of duties from the obligation and from tort, are excluded. This shall not apply in cases of mandatory liability, e.g. under the Product Liability Act, in cases of intent, gross negligence, injury to life, body or health, or breach of material contractual obligations. However, the claim for damages for the violation of essential contractual obligations is limited to the foreseeable damage typical for the contract, unless intent or gross negligence is involved or liability is assumed due to injury to life, body or health. A change in the burden of proof to the disadvantage of the customer is not associated with the above provisions.
10.3 Note: In the electrical service course, work is carried out on live parts >42 Volt. ABB AG accepts no responsibility for accidents caused by the participant's failure to comply with health and safety regulations.
10.4 Furthermore, Provider does not accept any liability for improper handling of the premises and training equipment at the seminar location and/or customer's own systems. Liability for consequential damage due to incorrect operation by Provider trainers or participants is also excluded. The customer releases Provider from all claims of third parties, which are asserted against Provider in connection with the aforementioned damages, and must fully reimburse Provider for costs and expenses incurred.
11 Accompanying materials
11.1 The documents reflect the status at the time of the seminar. Provider assumes no guarantee or liability for the fact that the information remains unchanged.
11.2 Provider reserves all rights, including those of translation, reprinting and reproduction of the accompanying materials or parts thereof. These may not be duplicated, passed on to third parties / or processed, distributed or redesigned at home or abroad without written Provider permission. The software in the seminar rooms is protected by copyright and may not be copied or removed.
12 Certificate
12.1 At the end of a course, the participant's qualification is confirmed by the issue of a certificate. Participants who cannot follow the course content due to insufficient previous knowledge or communication difficulties will receive a certificate of participation.
13 Miscellaneous
13.1 If the customer is a merchant, the sole place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship is Mannheim. Provider is however also entitled to sue at the customer's place of business.
13.2 The legal relations in connection with this contract shall be governed by German substantive law, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
13.3 Even if individual provisions of the contract are legally invalid, the remaining parts of the contract shall remain binding. This shall not apply if adherence to the contract would constitute unreasonable hardship for one of the parties.
Course conditions for courses at the customer's premises
The following requirements must be met by the customer:
Occupational safety at the training place
For occupational safety reasons, the following conditions must be fulfilled by the customer:
- Secure attachment of the robot to the floor
- Protection of the robot movement area
- External emergency stop elements
- Observance of all valid work safety regulations Equipment of the training robot
- For mechanical and electrical courses, the suitability of the training device must be discussed with ABB by the customer
- For 1-3 students 1 robot system is required
- For 4-6 students 2 robot systems are required
- For 7-9 students 3 robot systems are required
- Corresponding controller generation
- Corresponding handling parts
- Storage positions
- On/off switchboard for 6 signals
Training room
The training room
- must be located near the training robot
- should be available without restriction for the entire duration of the course
- should be lockable
Risks to be borne by the customer in the course of production plants
Provider expressly points out that training courses also involve risks for customer material / equipment, such as, but not limited to
- Collision when moving by hand or in the program; the gripper or other tool is bent or destroyed.
- Defective parts, e.g. the component on the safety board; a spare board may not be available.
- Loss of data: There is no current backup or it has not been checked whether the data for the complete installation of a system is available (system key and installation files).
Continuation of training in case of damage / equipment failure
In the event of damage to customer material or equipment failure, the following applies:
- The training can also be continued with theoretical parts only.
- In agreement with the training management, the trainer can interrupt the training and use the training time for repairs.
- There is no entitlement to repeat the training, to make up for parts of the training not carried out as planned or to additional training hours.
Responsibility of the customer in the event of damage and breakdowns during the training
The customer shall bear the risks and costs for all damage to and failure of his own material during the training as well as the failure to achieve the training objective associated with failures, e.g. but not limited to
- loss of production as a result of a fault in a system during the training
- Need to repeat the training
- Defects and damage to customer material / plant
- Expenses for repairs, spare parts, deployment of service personnel, etc.