General Terms and Conditions
ABB Robotics Germany GmbH
Grüner Weg 6
61169 Friedberg / Hesse, Germany
Phone: +49 (0)6031 - 85 233
Email: roboterservice.schulung@de.abb.com
Grüner Weg 6
61169 Friedberg / Hesse, Germany
Phone: +49 (0)6031 - 85 233
Email: roboterservice.schulung@de.abb.com
Commercial register number: HRB 10869
61169 Friedberg, Germany
Phone: +49 (0) 60 31 85-233
Fax: +49 (0) 60 31 85-422
E-mail: roboterservice.schulung@de.abb.com
1 General information
1.1 "Customer" is the entrepreneur in whose name the registration for a seminar is made.
1.1.1 "Provider" is ABB Robotics Deutschland GmbH.
1.1.2 "Participant" is the natural person who has registered for the seminar or is taking part in the seminar.
1.3 Insofar as obligations of the participant are provided for in these terms and conditions, the customer for whom the participant participates/is to participate is fully responsible for their fulfillment.
1.4 The participant must have specialist electrical training for the electrical maintenance course and, as required for certain courses in individual cases.
1.5 Participants taking part in mechanics courses or combined operating/mechanics courses must bring their own safety clothing (safety shoes and work clothing).
Normal clothing with closed shoes is sufficient for all other courses.
Normal clothing with closed shoes is sufficient for all other courses.
1.6 The customer is aware that without the prerequisites specified in the seminar program, the learning objective of a seminar is difficult or impossible to achieve.
The customer shall therefore ensure that the participant nominated by him fulfills these requirements.
The customer shall therefore ensure that the participant nominated by him fulfills these requirements.
1.7 If a course participant is inhibited from the above-mentioned course progress, the provider reserves the right to withdraw the participant from the course out of consideration for
exclude other course participants from the course.
exclude other course participants from the course.
1.8 For courses that require "PC knowledge" as a prerequisite, the following requirements are placed on the course participants: Confident handling of Windows (using the mouse, using Windows Explorer, creating folders, opening programs, opening context menus, working with the keyboard)
2 Registration for the seminars and course location
2.1 For organizational reasons, registration and orders must be made in writing. The following must be stated: First and last name and full address with telephone and fax number of the participant, full name of the customer's company (if different from the participant), details of the seminar title and the seminar date.
2.2 Unless otherwise stated in the course description and confirmation, the seminars take place at the training center of the
ABB Robotics Germany GmbH
Grüner Weg 6
61169 Friedberg (Hesse).
61169 Friedberg (Hesse).
2.3 If the parties agree that the training shall take place at the customer's premises, the "Course conditions for courses at the customer's premises" shall take precedence over these terms and conditions.
2.4 Upon registration, the terms and conditions become an integral part of the contract and are recognized as binding.
3 Data protection
3.1 The customer agrees to the processing of his data insofar as this is within the scope of the purpose of the legal relationship.
4 Training times
4.1 The training times are regulated as follows:
Start on the first day at 10 am.
Seminar ends at 4.30 p.m. / last day of the course at 1.30 p.m.
Half-day courses end at 12.30 pm.
Notwithstanding the above, unless otherwise agreed, courses start at the customer's premises on the first day at 12.30 p.m. and end on the last day at 12.30 p.m.
Start on the first day at 10 am.
Seminar ends at 4.30 p.m. / last day of the course at 1.30 p.m.
Half-day courses end at 12.30 pm.
Notwithstanding the above, unless otherwise agreed, courses start at the customer's premises on the first day at 12.30 p.m. and end on the last day at 12.30 p.m.
Unless otherwise agreed, 7 hours of training are taught daily except on the first and last day of training.
5 Confirmation
5.1 The provider confirms receipt of the registration/order (confirmation of receipt) with a registration confirmation.
Registrations will be considered in the order in which they are received.
Registrations will be considered in the order in which they are received.
5.2 Registrations and deregistrations are processed exclusively in Friedberg by the Training department.
6 Seminar prices
6.1 The prices can be found in the current price list. The prices are net prices and do not include the applicable VAT.
6.2 The provider seminar prices include the costs for the use of the required technical equipment, accompanying material (as PDF) and the confirmation of participation or certificate of attendance.
The documents are sent exclusively as PDF files by e-mail. The scope of services is set out in the seminar description or, in the case of customer-specific training, in individual agreements.
The documents are sent exclusively as PDF files by e-mail. The scope of services is set out in the seminar description or, in the case of customer-specific training, in individual agreements.
6.3 Other costs in connection with the seminar and participation in the seminar (in particular travel and accommodation costs) shall be borne by the participant or customer.
No or only partial participation in a seminar does not entitle the participant to a price reduction.
7 Terms of payment
7.1 The seminar price must be paid in full after the seminar has been held and the provider invoice has been received.
8 Resignation
8.1 Withdrawal from a seminar must be made in writing. In the event of withdrawal up to six weeks before the seminar date, the customer shall have no further obligations.
If a withdrawal is made up to 14 days before the seminar date, 50% of the seminar price will be charged. If a withdrawal occurs later, the full seminar price will be charged.
However, it is possible to nominate a substitute participant.
If a withdrawal is made up to 14 days before the seminar date, 50% of the seminar price will be charged. If a withdrawal occurs later, the full seminar price will be charged.
However, it is possible to nominate a substitute participant.
9 Cancellation / postponement by the provider
9.1 The Provider reserves the right to cancel the seminar offered in the event of insufficient demand, under-occupancy, cancellation of the speaker, force majeure or for other important reasons for which the Provider is not responsible - even after the end of the seminar.
After confirmation of registration - to postpone or cancel dates and locations. The affected participants will be informed immediately and, if possible, offered alternatives. In the event of failure or postponement
If the participant is unable to attend the seminar for one of the aforementioned reasons, no claims for damages can be asserted against the provider.
After confirmation of registration - to postpone or cancel dates and locations. The affected participants will be informed immediately and, if possible, offered alternatives. In the event of failure or postponement
If the participant is unable to attend the seminar for one of the aforementioned reasons, no claims for damages can be asserted against the provider.
10 Exclusion of liability and indemnification
10.1 The information conveyed in the seminar and the information contained in the accompanying materials - including on the data carriers provided - shall be prepared by the Provider didactically and professionally to the best of its knowledge and belief.
The provider accepts no liability for any errors in the information within the meaning of sentence 1 or for any resulting damage, in particular consequential damage.
10.2 Irrespective of 8.1. above, claims for damages and reimbursement of expenses by the customer (hereinafter referred to as "claims for damages") are excluded: claims for damages), irrespective of the legal grounds, in particular due to breach of duties arising from the contractual obligation
and tort are excluded. This shall not apply in cases of mandatory liability, e.g. under the Product Liability Act, in cases of intent, gross negligence, injury to life, limb or health,
due to the breach of material contractual obligations. The claim for damages for the breach of essential contractual obligations is, however, limited to the foreseeable damage typical for the contract, unless there is intent or gross negligence on the part of
or is liable for injury to life, limb or health. A change in the burden of proof to the detriment of the customer is not associated with the above provisions.
10.3 Note: In the electrical service course, work is carried out on live parts >42 volts. The provider accepts no responsibility for accidents caused by the participant's failure to comply with health and safety regulations.
10.4 Furthermore, the Provider accepts no liability for improper use of the premises and training equipment at the seminar venue and/or the Customer's own systems. This also includes liability for consequential damage caused by
Operating errors by trainers of the provider or participants are excluded. The customer shall indemnify the provider against all third-party claims asserted against the provider in connection with the aforementioned damages.
and must fully reimburse the provider for any costs and expenses incurred.
11 Accompanying materials
11.1 The documents reflect the status at the time of the seminar. The provider assumes no guarantee or liability that the information will remain valid unchanged.
11.2 The Provider reserves all rights, including those of translation, reprinting and reproduction of the accompanying materials or parts thereof. These may not be reproduced in Germany or abroad without the written permission of the provider,
be passed on to third parties / or processed, distributed or transformed. The software in the seminar rooms is protected by copyright and may not be copied or removed.
12 Confirmation of participation / certificate
12.1 At the end of a course, the participant's qualification is confirmed by sending a confirmation of participation (PDF) or a certificate. Participants who are unable to follow the course content due to insufficient prior knowledge or communication difficulties
cannot follow the course will receive a confirmation of participation.
cannot follow the course will receive a confirmation of participation.
13 Other
13.1 If the customer is a merchant, the sole place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship shall be Friedberg.
However, the provider is also entitled to sue at the customer's place of business.
However, the provider is also entitled to sue at the customer's place of business.
13.2 The legal relationships in connection with this contract shall be governed by German substantive law to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).
13.3 The contract shall remain binding in its remaining parts even if individual provisions are legally invalid. This does not apply if adherence to the contract would represent an unreasonable hardship for one of the parties.
Course conditions for courses at the customer's premises
The following requirements must be met by the customer:
Occupational safety at the training workplace
For health and safety reasons, the following conditions must be met by the customer:
- Secure attachment of the robot to the floor
- Safeguarding the robot movement area
- External emergency stop elements
- Compliance with all applicable health and safety regulations Equipment of the training robot
- For mechanical and electrical courses, the suitability of the training device must be discussed by the customer with ABB
- 1 robot system is required for 1-3 course participants
- 2 robot systems are required for 4-6 course participants
- 3 robot systems are required for 7-9 course participants
- Corresponding control generation
- Corresponding handling parts
- Storage positions
- On/off control panel for 6 signals
Training room
The training room
- must be in the vicinity of the training robot
- should be available without restriction for the entire duration of the course- should be lockable
Risks to be borne by the customer for the price of production systems
ABB expressly points out that training also entails risks for customer material / equipment, such as, but not limited to:- Collision when moving by hand or in the program; the gripper or another tool is bent or destroyed.
- Defective parts, e.g. on the component on the safety circuit board; a spare circuit board may not be available.
- Data loss: There is no current backup or it has not been checked whether the data for the complete installation of a system is available (system key and installation files).
Continuation of training in the event of damage / equipment failure
In the event of damage to the customer's equipment or equipment failure, the following applies:
- The training can also be continued with theoretical parts only.- In consultation with the training manager, the trainer can interrupt the training and use the training time for repairs.
- There is no entitlement to repeat the training, to make up for parts of the training not completed as planned or to additional training hours.
Responsibility of the customer in the event of damage and failures during training
The customer bears the risks and costs for all damages and failures of own material during the training as well as the non-achievement of the training objective associated with failures, e.g. but not limited to:
- Production downtime as a result of an error during training on a system
- Need to repeat the training
- Defects and damage to customer material / system
- Expenses for repairs, spare parts, deployment of service personnel, etc.
Version: 22.12.2025
Version: 22.12.2025